Repairs & Maintenance Contractor Update

We would like to keep residents informed about our current Repairs & Maintenance arrangements.

GCHA has appointed Purdy’s as our interim Repairs & Maintenance contractor for the next 12 months. This arrangement allows us time to re-procure a new long-term Repairs & Maintenance contractor.
Alongside Purdy’s, we continue to work with other contractors, including 4 Tradesman, to help ensure repairs are completed as efficiently as possible.

What Happens When You Report a Repair

When you report a repair to GCHA, the details are sent directly to Purdy’s.

Once they receive the repair information, Purdy’s will contact you within 48 hours to arrange the next steps.

Important – Please Answer Calls from Our Contractor

Purdy’s has advised that some residents may be missing calls because the number is unfamiliar.
Please be aware that the following number is a legitimate Purdy’s contact number, not a scam:

01992 703 410

If you see this number calling, please answer, as it will be regarding your reported repair.

If you have any questions or concerns, please contact GCHA directly.