We want you to spend as much time as possible enjoying your home and community. That’s why we make it easy for you to manage your GCHA tenancy and home.
Whether you need to pay rent, request a repair or want to help us improve our services, you’ll find links to all the relevant pages and information below.
If you have a specific question about renting with us, please read the FAQs page. If you still need help, please contact us.
How to pay, when to pay and what to do if you need help making payments.
Request a repair
How to request repairs, as well as understanding your responsibilities.
Understand what antisocial behavior is and what to do if you experience it.
You can manage your tenancy online with the MyGCHA service.
Find out how you can get involved to help us improve our services to you.
Find out how to make a complaint and give us feedback.
If you need another copy of the residents handbook, download it here.
Access useful policies, forms and other downloads here
Answers to questions about managing your home and tenancy.