Customer Service Promise

We at GCHA are pleased to launch their consultation on our ‘Customer Service Promise’

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Tenant Handbook

We have designed this handbook to give you some useful information about your home and us but it is only a guide. If you are not clear about anything, please contact us and we will be happy to help you.

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Strategic Plans

Strategic Plan 2022-25

This plan sets out our new values and shares our goals until the end of March 2025.

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Strategic Plan 2018-22 (Interim)

Our amended strategic plan for 2018 – 2022.

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2023-24

Annual Report

Read about our performance over the last year.

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Statutory accounts

Our financial statements for the year ended 31 March 2024.

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2022-23

Annual Report

Read about our performance over the last year.

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Statutory accounts

Our financial statements for the year ended 31 March 2023.

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2021-22

Statutory Accounts

Our financial statements for the year ended 31 March 2022.

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2020-21

Statutory accounts

Our financial statements for the year ended 31 March 2021.

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2019-20

Annual report

Read about our performance over the last year.

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Statutory accounts

Our financial statements for the year ended 31 March 2020.

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