Take Control of Your Tenancy with the MyGCHA Resident Portal

Managing your tenancy has never been easier. Whether you’re at home, at work or on the go, the MyGCHA Resident Portal puts key services at your fingertips, giving you access whenever it suits you.

No waiting until the office opens. No searching for paperwork. Just a quick, secure and convenient way to manage your tenancy online.

Think of the Resident Portal as your 24/7 online account with GCHA.

Once you’re registered, you can:

• Pay your rent online whenever it’s convenient.
• View your rent balance and keep track of your account.
• Request repairs and follow their progress.
• Send general enquiries directly to the GCHA team.

Everything is stored in one place, making it easier to keep on top of your tenancy and reducing the need for phone calls or emails. The portal is secure, easy to use and available whenever you need it. GCHA also plans to introduce even more features in the future, making it an even more useful tool for residents.

Before you can access the portal, we’ll need to verify your details.

Simply email general@gcha.org.uk and include:

• Your date of birth
• Your up-to-date email address
• Or call us on: 01474 369 830

We’ll then send you everything you need to set up your account.

The more you use the Resident Portal, the easier it becomes to manage your tenancy. Whether you need to check your balance, report a repair or contact us, everything is just a few clicks away.

Sign up today and discover a quicker, simpler way to manage your home.