Work with GCHA

We’re looking for people to join us at GCHA . To apply to any of the roles, please use the application links below.

Estate Services Officer
Overview
Location: 14 London Road, Northfleet, Kent, DA11 9JQ
Contract length: Permanent (office /site based)
Hours: 35 hours per week (Monday to Friday)
Salary: £29,381.69
We are looking for an enthusiastic person to join our Housing and Maintenance
Operational team on a permanent basis to undertake general building maintenance,
caretaking and deliver a handy person service.

About the role
To provide an excellent building maintenance, caretaking and handy person service
ensuring the Association's buildings are safe, clean, and tidy at all times. To also ensure
buildings and practices meet Health and Safety standards and legislation requirements.

Key Duties
Building Maintenance
 Carry out regular checks of communal areas, and ensure they are kept safe, free from
damp and without obstructions, ensuring that estates inspection forms are fully
completed and submitted.
 Undertake minor communal repairs as directed; report other repairs to GCHA staff.
 Assist with monitoring the quality of contracted services as directed (e.g. reactive
maintenance, planned maintenance, cyclical maintenance, gardening, and cleaning).
 Carry out supplementary cleaning duties e.g. clearing spillages where not covered under
contract arrangements.
 Ensure communal lighting is operational and, where appropriate, change light bulbs and
diffusers; adjust timers for seasonal variation.
 Ensure sites are free from bulky refuse.
 Ensure grounds and parking areas are maintained appropriately, including sweeping
leaves and other debris regularly.
 Carry out minor gardening works at GCHA sites.
 Complete decorating to common parts of estates as required.

Health and Safety
 Complete the fire alarm testing on all estates with alarms weekly and update the
logbooks and IT system as required.
 Complete the emergency light testing on all estates and update the logbooks and IT
system as required.
 Complete the inspection of fire doors as required, updating the IT system as necessary
and liaising with the Customer Services Officers as necessary so that any remedial
works can be arranged.
 Complete gritting of sites as required.
Handy Person Service
 Occasionally provide handy person service to tenants to maintain safety and security
within their homes where trained and/or qualified to do so.
 Complete ‘Home MOT’s’ residents’ home, checking for any H&S issues and dealing with
any minor repairs as required, and completing the necessary forms and updating the IT
system.

About you
We are looking for an organised, self-motivated person who can demonstrate knowledge
of practical skills for carrying out minor repairs and has a good awareness of Health and
Safety and Security issues. You need to have an eye for detail, a quick learning solution
focused and empowered to use their initiative and feels comfortable making decisions.
You will need to be confident using Microsoft packages and ideally some experience of
using CRM systems and writing letters.
A full UK drivers’ licence is essential and experience of working within a social housing
environment would be an advantage.

What you will get
You will be joining a small, hardworking, and friendly team and organisation. Excellent
annual leave entitlement of 30 days. We will support and develop you and your skills
during your time with us. We are offering this role at £29,381.69 on a 35-hour working
week.

How to apply
If you are interested in this role, then please send a CV and covering letter to GCHA, 14
London Road, Northfleet, Kent DA11 9JQ. Alternatively, please email both to
general@gcha.org.uk with the subject line: Estate Services Officer.
If you would like to have a formal discussion regarding the role, then please call on
01474 369830 and ask to speak with the Housing and Property Manager, Claire Billis.

CLOSING DATE: 23rd May 2025